Comcast
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Hospitality & Travel
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Mobile App
Enabling business communication on the go
Experience & UI Design
Web, App & Product Engineering
Platform Architecture
Challenge.
Combine account management and voice services — two traditionally separate systems — into one elegant mobile product.
Comcast provides a range of powerful business services to a growing mobile-first customer base. They needed an all-in-one app that let customers manage their phone, internet, and TV services anytime, anywhere. The hard part wasn't building a mobile app — it was unifying two fundamentally different service systems (account management and voice telephony) into a single, cohesive product experience.
Challenge.
Combine account management and voice services — two traditionally separate systems — into one elegant mobile product.
Comcast provides a range of powerful business services to a growing mobile-first customer base. They needed an all-in-one app that let customers manage their phone, internet, and TV services anytime, anywhere. The hard part wasn't building a mobile app — it was unifying two fundamentally different service systems (account management and voice telephony) into a single, cohesive product experience.
Solution.
A single app that puts account management and voice services in every customer's pocket.
We designed and built the Comcast Business App for iOS and Android — giving customers the ability to manage all their business services from one place. Whether they're paying bills, adjusting settings across multiple locations, making calls, or hosting audio conferences, it all lives in one clean, intuitive interface. The result earned a 4.3 App Store rating across 6,500+ reviews, and became the product Comcast's VP of Product Design called the solution to a problem they hadn't been able to crack.
Solution.
A single app that puts account management and voice services in every customer's pocket.
We designed and built the Comcast Business App for iOS and Android — giving customers the ability to manage all their business services from one place. Whether they're paying bills, adjusting settings across multiple locations, making calls, or hosting audio conferences, it all lives in one clean, intuitive interface. The result earned a 4.3 App Store rating across 6,500+ reviews, and became the product Comcast's VP of Product Design called the solution to a problem they hadn't been able to crack.
App Store rating
ratings
powerful business app
Account Management
Everything you need, when you need it.
Business calls literally at all hours of the day. When they do, the Comcast Business App has customers covered. Account management, bill pay, service settings, and status checks across all locations — all accessible from a single, intuitive interface. No desk required.
Account Management
Everything you need, when you need it.
Business calls literally at all hours of the day. When they do, the Comcast Business App has customers covered. Account management, bill pay, service settings, and status checks across all locations — all accessible from a single, intuitive interface. No desk required.
Voice Services
A full business phone system in your pocket.
The app's voice capabilities go well beyond basic calling. Users can make calls, manage voicemail, customize greetings, move active calls between devices, and host audio conferences — all from the same app they use to pay their bill. Combining these two service types into one product was the core challenge, and the reason the app stands apart.
Voice Services
A full business phone system in your pocket.
The app's voice capabilities go well beyond basic calling. Users can make calls, manage voicemail, customize greetings, move active calls between devices, and host audio conferences — all from the same app they use to pay their bill. Combining these two service types into one product was the core challenge, and the reason the app stands apart.
“
Mondo Robot was instrumental in the successful launch of our new business app. They solved a difficult problem — combining account and voice services — with an elegant digital product. Their team is equally skilled in design and development, but more importantly, they're a pleasure to work with.
John Guillaume, Vice President, Product Management and Design, Comcast
“
Mondo Robot was instrumental in the successful launch of our new business app. They solved a difficult problem — combining account and voice services — with an elegant digital product. Their team is equally skilled in design and development, but more importantly, they're a pleasure to work with.
John Guillaume, Vice President, Product Management and Design, Comcast
